Return Policy

At Elle Danielle Designs, we strive to provide you with the best possible shopping experience. If you are not entirely satisfied with your purchase, we're here to help. Please take a moment to review our return policy, and feel free to reach out to our dedicated customer service team with any questions.

Eligibility for Returns

To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Items must be returned within 14 days of receiving your order.

Initiating a Return

If you would like to return an item, please follow these steps:

1. Contact Us: Reach out to our customer service team within 14 days of receiving your product. You can contact us via email at elledanielle.designs@gmail.com with your order number and the reason for the return.

2. Return Authorization: Once your return request is approved, our team will provide you with a return authorization and instructions on how to proceed.

Return Shipping

Customers are responsible for the return shipping costs. Please ensure that the item is securely packaged to prevent any damage during transit. We recommend using a trackable shipping service.

Refunds

Upon receiving and inspecting the returned item, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that shipping costs are non-refundable.

Exchanges

If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue and ensure a replacement or refund is processed promptly.

Contact Us

If you have any questions or concerns regarding our return policy, feel free to contact our customer service team at elledanielle.designs@gmail.com. We are here to assist you and make your shopping experience with Elle Danielle Designs enjoyable.

Changes to This Policy

Elle Danielle Designs reserves the right to update or modify this return policy at any time. Please check this page periodically for changes. Your continued use of our website after any modifications indicate your acceptance of the changes.

Thank you for choosing Elle Danielle Designs. We appreciate your trust in us, and we are committed to ensuring your satisfaction with every purchase.